(A Warrant-of-Fitness is the New Zealand equivalent of an M.O.T. in the UK, being a certificate to say your vehicle is road worthy.) Assertiveness is that sweet spot, where you can speak up about your needs or opinions. You are neither passive nor aggressive, the two opposites on the continuum of communication styles. To be …

Continue reading Your Mental and Emotional Warrant-of-Fitness #5 Assertiveness